Getting things ready…
Redeem on your PS5 or PS4, or in the PlayStation App.
On your console open PlayStation Store, or open the PlayStation App on your phone.
Select your avatar or the “…” menu, then “Redeem Codes and Gift Cards”.
Enter the 12-character code and confirm.
The content downloads automatically, or the funds appear in your wallet.
PlayStation codes are region-locked: your account country must match the card’s region.
Check your transaction history; contact support if you didn’t redeem it.
Still stuck? Contact support with a screenshot of the message. We replace a key that doesn’t work or refund you.